Integration · VPN & remote access

BeyondTrust Remote Support MFA & authentication via Monosign

Put BeyondTrust Remote Support behind your identity plane: one login, MFA enforced, access granted and revoked automatically with the joiner-mover-leaver lifecycle — and every authentication logged, tamper-evident.

Supported protocols:RADIUS
Spin up a full trial tenant in five minutes and connect BeyondTrust Remote Support today — no credit card, no sales call.
Setup

BeyondTrust Remote Support to production in three steps.

The help-center article walks through every screen with screenshots. Open setup docs

  1. 01
    Add BeyondTrust Remote Support in Monosign

    Pick the BeyondTrust Remote Support template from the application catalog in the Monosign console. The RADIUS configuration — metadata, certificates, endpoints — is generated for you.

  2. 02
    Establish trust on the BeyondTrust Remote Support side

    Point BeyondTrust Remote Support at the Monosign RADIUS server as its authentication source; MFA challenges flow over Access-Challenge.

  3. 03
    Test, then roll out

    Sign in end-to-end with a test user, then govern access with Monosign groups and policies. Every login is MFA-enforced and logged.

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FAQ

Common questions.

Which protocols does Monosign support for BeyondTrust Remote Support?
This integration works over RADIUS. Monosign also supports SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, RADIUS, and Kerberos platform-wide — so the rest of your stack connects to the same identity plane alongside BeyondTrust Remote Support.
Can I enforce MFA on BeyondTrust Remote Support logins?
Yes. Once BeyondTrust Remote Support is behind Monosign, every login passes your MFA policy — TOTP, push, or phishing-resistant passkeys (FIDO2) — with adaptive step-up when risk signals change.
How long does setup take?
For most teams, connecting BeyondTrust Remote Support takes under an hour: the template is pre-built and the steps are documented. You can test it in a free trial tenant without touching production.
Is BeyondTrust Remote Support access revoked automatically when someone leaves?
Yes. Joiner-mover-leaver lifecycle grants BeyondTrust Remote Support access by role and revokes it the day someone leaves — no stale accounts, and the audit trail is ready for review.

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