Zendesk Sell (Formerly Base CRM) Single Sign-On with Monosign
Formerly Base CRM. Standard integration for Single Sign-On will allow your users seemless authentication through all applications.
Put Zendesk Sell (Formerly Base CRM) behind your identity plane: one login, MFA enforced, access granted and revoked automatically with the joiner-mover-leaver lifecycle — and every authentication logged, tamper-evident.
Zendesk Sell (Formerly Base CRM) to production in three steps.
A dedicated Zendesk Sell (Formerly Base CRM) article is on its way. The generic setup guides in our help center cover the same flow, and the in-console template does most of the work. Browse the help center →
- 01Add Zendesk Sell (Formerly Base CRM) in Monosign
Pick the Zendesk Sell (Formerly Base CRM) template from the application catalog in the Monosign console. The SAML configuration — metadata, certificates, endpoints — is generated for you.
- 02Establish trust on the Zendesk Sell (Formerly Base CRM) side
Paste the metadata/client details Monosign generated into the Zendesk Sell (Formerly Base CRM) admin panel. The help-center article shows every field.
- 03Test, then roll out
Sign in end-to-end with a test user, then govern access with Monosign groups and policies. Every login is MFA-enforced and logged.
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Common questions.
- Which protocols does Monosign support for Zendesk Sell (Formerly Base CRM)?
- This integration works over SAML 2.0 / Browser ext.. Monosign also supports SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, RADIUS, and Kerberos platform-wide — so the rest of your stack connects to the same identity plane alongside Zendesk Sell (Formerly Base CRM).
- Can I enforce MFA on Zendesk Sell (Formerly Base CRM) logins?
- Yes. Once Zendesk Sell (Formerly Base CRM) is behind Monosign, every login passes your MFA policy — TOTP, push, or phishing-resistant passkeys (FIDO2) — with adaptive step-up when risk signals change.
- How long does setup take?
- For most teams, connecting Zendesk Sell (Formerly Base CRM) takes under an hour: the template is pre-built and the steps are documented. You can test it in a free trial tenant without touching production.
- Is Zendesk Sell (Formerly Base CRM) access revoked automatically when someone leaves?
- Yes. Joiner-mover-leaver lifecycle grants Zendesk Sell (Formerly Base CRM) access by role and revokes it the day someone leaves — no stale accounts, and the audit trail is ready for review.
Works with the rest of your stack too.
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