Which protocols does Monosign support for Zendesk Sell (Formerly Base CRM)?

This integration works over SAML 2.0 / Browser ext.. Monosign also supports SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, RADIUS, and Kerberos platform-wide, so the rest of your stack connects to the same identity plane alongside Zendesk Sell (Formerly Base CRM).

Can I enforce MFA on Zendesk Sell (Formerly Base CRM) logins?

Yes. Once Zendesk Sell (Formerly Base CRM) is behind Monosign, every login passes your MFA policy: TOTP, push, or phishing-resistant passkeys (FIDO2), with adaptive step-up when risk signals change.

How long does setup take?

For most teams, connecting Zendesk Sell (Formerly Base CRM) takes under an hour: the template is pre-built and the steps are documented. You can test it in a free trial tenant without touching production.

Is Zendesk Sell (Formerly Base CRM) access revoked automatically when someone leaves?

Yes. Joiner-mover-leaver lifecycle grants Zendesk Sell (Formerly Base CRM) access by role and revokes it the day someone leaves: no stale accounts, and the audit trail is ready for review.

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Integration · Sales & marketing

Zendesk Sell (Formerly Base CRM) Single Sign-On with Monosign

Formerly Base CRM. Standard integration for Single Sign-On will allow your users seemless authentication through all applications.

Put Zendesk Sell (Formerly Base CRM) behind your identity plane: one login, MFA enforced, access granted and revoked automatically with the joiner-mover-leaver lifecycle; and every authentication logged, tamper-evident.

Supported protocols:SAML 2.0Browser ext.

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Spin up a full trial tenant in five minutes and connect Zendesk Sell (Formerly Base CRM) today: no credit card, no sales call.

Setup

Zendesk Sell (Formerly Base CRM) to production in three steps.

A dedicated Zendesk Sell (Formerly Base CRM) article is on its way. The generic setup guides in our help center cover the same flow, and the in-console template does most of the work. Browse the help center →

01
Add Zendesk Sell (Formerly Base CRM) in Monosign
Pick the Zendesk Sell (Formerly Base CRM) template from the application catalog in the Monosign console. The SAML configuration (metadata, certificates, endpoints) is generated for you.
02
Establish trust on the Zendesk Sell (Formerly Base CRM) side
Paste the metadata/client details Monosign generated into the Zendesk Sell (Formerly Base CRM) admin panel. The help-center article shows every field.
03
Test, then roll out
Sign in end-to-end with a test user, then govern access with Monosign groups and policies. Every login is MFA-enforced and logged.

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FAQ

Common questions.

Which protocols does Monosign support for Zendesk Sell (Formerly Base CRM)?: This integration works over SAML 2.0 / Browser ext.. Monosign also supports SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, RADIUS, and Kerberos platform-wide, so the rest of your stack connects to the same identity plane alongside Zendesk Sell (Formerly Base CRM).
Can I enforce MFA on Zendesk Sell (Formerly Base CRM) logins?: Yes. Once Zendesk Sell (Formerly Base CRM) is behind Monosign, every login passes your MFA policy: TOTP, push, or phishing-resistant passkeys (FIDO2), with adaptive step-up when risk signals change.
How long does setup take?: For most teams, connecting Zendesk Sell (Formerly Base CRM) takes under an hour: the template is pre-built and the steps are documented. You can test it in a free trial tenant without touching production.
Is Zendesk Sell (Formerly Base CRM) access revoked automatically when someone leaves?: Yes. Joiner-mover-leaver lifecycle grants Zendesk Sell (Formerly Base CRM) access by role and revokes it the day someone leaves: no stale accounts, and the audit trail is ready for review.

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